Technical support

Simply ELT clients receive the following ongoing technical support:

  • toll-free support line
  • access to support personnel Monday through Friday, 8:00 a.m. - 5 p.m. (Eastern), excluding bank holidays
  • technical support website access Monday through Friday, 6:00 a.m. - 9:00 p.m. (Eastern) excluding bank holidays
  • modest additional fee for special support requirements
  • specialized programming support also available for
    • data conversions
    • specialized reports
    • import/export of title data
    • specialized edits
    • web services