PDP Group

Technical support

Simply ELT clients receive the following ongoing technical support:

• toll-free support line
• access to support personnel Monday through Friday, 8:00 a.m. - 5 p.m. (Eastern), excluding bank holidays
• technical support website access Monday through Friday, 6:00 a.m. - 9:00 p.m. (Eastern) excluding bank holidays
• modest additional fee for special support requirements
• specialized programming support also available for
  • data conversions
  • specialized reports
  • import/export of title data
  • specialized edits
  • web services